Shipping Policy

Thank you for choosing Shreena Natural! This Shipping Policy explains the terms and conditions related to the shipping and delivery of products purchased from our website [https://shreenanatural.com/]. Please read this policy carefully before placing an order. By making a purchase, you agree to comply with the terms outlined below.

  1. Shipping Regions: We currently offer shipping within [Country/Region]. For international shipping, please contact our customer support team for more information.

  2. Order Processing Time: Once you place an order, our team will process it within 10 business days. This processing time includes order verification, quality control checks, and packaging.

  3. Shipping Methods: We partner with reliable shipping carriers to ensure safe and timely delivery of your orders. The available shipping methods and estimated delivery times will be displayed at checkout. Please note that delivery times may vary based on your location and shipping method selected.

  4. Shipping Costs: Shipping costs are calculated based on the total weight of your order and your shipping address. The exact shipping charges will be shown at checkout before you complete your purchase.

  5. Order Tracking: Once your order is shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the status of your shipment and estimated delivery date.

  6. Delivery Time: Delivery times are estimated and may be subject to unforeseen delays due to factors beyond our control, such as weather conditions, customs clearance, or carrier disruptions. While we strive to ensure timely delivery, we appreciate your understanding in case of any delays.

  7. Delivery Attempts: Our shipping carrier will attempt to deliver your order to the provided shipping address. If delivery is unsuccessful, they may leave a delivery notice or contact you for further instructions.

  8. Unclaimed or Undeliverable Packages: If a package is returned to us as unclaimed or undeliverable due to an incorrect or incomplete address provided by the customer, the customer will be responsible for any reshipping costs.

  9. Damaged or Missing Items: In the unlikely event that your order arrives damaged or with missing items, please contact our customer support team within [X] days of delivery. We will work diligently to resolve the issue and arrange for a replacement or refund as necessary.

  10. International Customs and Duties: For international orders, please be aware that your package may be subject to customs duties, taxes, or import fees imposed by your country's customs authorities. The customer is responsible for paying any applicable customs charges.

  11. Changes to Shipping Policy: We reserve the right to update this Shipping Policy at any time. Any changes will be posted on this page, and the "Effective Date" will be updated accordingly. Your continued use of our website and services after such changes indicates your acceptance of the updated policy.

  12. Contact Us: If you have any questions or concerns regarding our Shipping Policy, please contact us at [email address] or [phone number]. Our customer support team will be happy to assist you.

Thank you for choosing Shreena Natural. We aim to provide you with a seamless shopping experience and prompt delivery of your orders. Enjoy our products and services!